Arrears Officer

Finance for You
77 New Street, Killarney, Kerry

Finance for You was set up to cater for the fast-paced and ever-changing needs of our customer’s today right across Ireland. We offer innovative, personalized and customized lending-credit solutions in a fintech environment for today’s busy consumers, regardless of their particular circumstances or their credit profile. The company’s head office is in Killarney, Co. Kerry but has nationwide distribution outlets and customers spread across the 26 counties.

Arrears Team

The Role:

·        Liaising and contacting existing clients with regard to their existing loan repayments and any associated arrears/missed payments.

·        Handling client loan, payment and banking queries.

·        Taking card payments from clients over the phone.

·        Working with the lending and loan management/arrears team.

·        Monitor your client pipeline / daily actions so that appropriate follow up and communication happens in a professional and timely manner.

·        Ability to work on your own initiative and as part of a team and maintain a positive attitude  

·        Previous experience in a client-customer facing roles offers a distinct advantage

·        An extensive In-house training programme will be provided

Essential Criteria

·        Strong communication and interpersonal skills,

·        Previous experience in a client – customer facing role,

·        Proficient computer skills & ability to multi-task,

·        Third level/QFA/financial qualification offers a distinct advantage.

Contact

·        Juliette Fleming @ jfleming@financeforyou.ie  or 064-7765111

Application Form