Customer Service Executive
Customer Service Executive. Our client, an established market leading Healthcare & Pharmacy supplies company based in Limerick which has grown internationally by design innovation in consumer healthcare & pharmacy products, are now looking for a Customer Service Executive to join the expanding team. As a Customer Service Executive, you will be commercially astute and decisive, as well as an excellent communicator who can effectively prioritise tasks. You will also have great persuasion, negotiation, and relationship-building abilities. In this exciting role, you will have the chance to hone your skills and directly contribute to our client’s ongoing success. The Role/Responsibilities. • Engage with customers over the phone to build relationships and to understand their individual needs and requirements. • Maximise sales by continually achieving sales target, increasing order values, up selling and cross selling products on both incoming and outgoing calls. • Complete a weekly outward call cycle. • Focus on repeat customers and defend existing business while developing new opportunities with new and existing customers. • Process orders via phone, fax, email, and web, generate quotes and collect payments. • Maintain your awareness of changes and opportunities in the industry or customer base. • Feed changes within the industry or customers back to the relevant people in the business. Skills and Experience Required. • Previous telesales or retail sales experience. • A confident and professional telephone manner. • Excellent attention to detail & strong admin skills. • Strong time-management skills and the ability to multi-task. • The ability to work on your own initiative and work effectively as part of a team. The Offer. This position is a permanent role with salary depending on candidate skills & experience but expected base salary of up to €30K, bonus structure, strong basic plus commission, paid leave, professional development opportunities, while working in a great team environment. How to Apply. If you are interested in applying, or want to know more about this role please contact Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to firstname.lastname@example.org. Candidates with restricted Visa’s or Non-EU citizens will not be considered for the role. For a full list of our open jobs, please have a look at cpl.com.
92 days ago