IT Analyst (Manufacturing)

CPL

Limerick

IT Support Analyst (Manufacturing.     Responsibilities: ·       Configuration and set up of manufacturing PCS including Installation Qualification using approved process and documentation. ·       Completing GXP documentation as required. ·       Supports the manufacturing PCS ensuring the business downtime is minimized. ·       Support of integration of manufacturing IT Peripheral equipment (instruments/scanners etc) and assisting in incident and problems investigations ensuring quick resolution of issues. ·       Escalating infrastructure issues to supplier/manufacturer as required. ·       Interacts with technical support staff of hardware and software vendors as needed.   ·       Responsible for account creation, maintenance, and troubleshooting. ·       Manage the control of change for manufacturing PCs and workstations and associate environments following defined Change Control Processes. ·       Responsible for tracking I/T Shared Services assets at the site. ·       Responsible for supporting customer and global manufacturing impacting projects on site. Communicating with site users on IT advisories as required     Requirements: ·       Be technically competent with Microsoft operating systems and tools. ·       A relevant (computing) 3rd Level Diploma/Degree qualification is desirable or relevant Industry experience. ·       Working knowledge of GXP and manufacturing environments is desirable. ·       Knowledge of ITIL is desirable. ·       Have a logical ability for problem determination & resolution. ·       Experience in a validated/qualified environment would be beneficial.

388 days ago