Senior Cloud Operations Engineer

AxiomSL

Limerick

Work for an award-winning global fintech company in Limerick! AxiomSL is looking for a Senior Cloud Support Engineer who will report directly to the Cloud Production Operations Manager. Founded in 1991, AxiomSL is headquartered in New York City with regional offices worldwide. We are continuously seeking great talent to help us continue to surface new ideas, deliver excellence in innovation and provide our clients with one of the most comprehensive data and risk management solution on the market. AxiomSL is a global leader in risk analytics, data-management, and regulatory-reporting solutions. Leveraging more than 25 years’ experience, AxiomSL combines its deep industry experience and intelligent data-management platform to deliver solutions and services around regulatory and risk reporting, liquidity, capital and credit, operations, trade and transactions, and tax analytics. The platform can be deployed on premise or on the cloud. Its client base spans regional and global financial institutions with more than $43 trillion in total assets and investment managers with more than $11 trillion in assets under management. Its coverage encompasses more than 110 regulators across 55 jurisdictions. AxiomSL is in the top 20 of the Chartis RiskTech100® 2020 ranking. What is ControllerView®? ControllerView®? is an enterprise-data management platform for analytics and regulatory reporting requirements. It has the capability and flexibility to deal with any level of complexity of information particular to a client’s organization. This high-performance platform transparently aggregates clients’ data from multiple siloed systems, enriches and validates it to any level of granularity, and then runs the data through relevant calculations and populates the reports. It delivers data lineage, risk aggregation, workflow automation, validation and audit functionality and supports disclosures in multiple formats, including XBRL. Why you would be a great fit for this role? If you have curiosity to learn new technology, enjoy traveling, love technical writing and have a deep passion for training and thrive from building new relationships, this position may be right for you.  Requirements: Ensure that the overall service (including people/processes/tools/infrastructure) is available, and meeting agreed service level requirements – covering AWS and ControllerView (CV) and the various solutions. Mentoring of Cloud Operations Analyst. Ensure that the customer and operational support environments are sized appropriately (including both increasing resources as needed and also reducing resources when not in use. Manage appropriate incidents (and problems) through to resolution, referring and escalating to other resolver groups as required. Support plans relating to security incidents (including testing), initiating actions when flagged, ensuring liaison with other parties (internal and external) as necessary. Execute plans for DR/BC as required (including periodic testing. Maintain operational run book, taking input from other teams as required. Build new customer environments and on-board clients (liaising with client-facing teams. Acceptance of new code (&c) from Development/Product/DevOps teams. Deliver changes to operational environments (within framework of release and change management processes. Ensure support for culture of continuous improvement, including identifying areas for potential improved automation and feeding back to relevant teams. What you will bring to the role? At least 5+ years in a technical support environment for a managed infrastructure or cloud-based solution provider operating within the regulated financial community. Strong knowledge of public cloud architecture (preferably AWS. Oracle autonomous database would be an advantage. Good interpersonal and communications skills, with an ability to communicate in non-technical terms to non- technical people. Excellent experience of working in distributed teams across multiple time-zones and different jurisdictions. Good understanding of financial regulatory reporting practices (ControllerView an added benefit. Hands-on experience with tools managing the cloud environment including - Jenkins, Datadog, AWS cloudwatch, logz.io, sysadmin skills and experience of writing scripts in an administrative language. Bachelor’s degree in information technology or similar qualification. Strong analytical skills and a familiarity with problem solving, an attention to detail and quality and a desire for improvement. Good awareness of security and confidentiality issues and experience of identifying security vulnerabilities  Benefits: You will be a part of a global technical team. A great first step to leading your own team. Bi-weekly team calls and individual 1:1 meetings with your manager. SMART goals and performance indicators that each team member is evaluated on. Opportunities for growth and development within the team and AxiomSL. Townhall team meetings to discuss challenges and success within your role and team. Metrics to track our work. Continuous learning and experience in a feedback-oriented environment. A commitment to staff-care and work life balance. 25 days of holiday. Life insurance x 4. Full health care for yourself and direct family- VHI. Dental just for employee - VHI. Pension: Employee match up to 4% .

1107 days ago