Workforce Planning Manager
Workforce Planning Manager. Our client, a global multinational in the media & telecoms sector, are now expanding their Limerick operations & call centre with a requirement for an experienced Workforce Planning Manager to join the organisation & lead their workforce planning team. This is a fantastic opportunity for highly ambitious applicants to further develop their career in a truly world-class, highly successful organisation & further developed their operations management skills. If youre interested, please apply! The Job : As a key part of the Operations Management team, your role will focus on driving continuous improvements across the operations centre, anticipating future demand through strategic/capacity planning, providing variance analysis reports to diverse teams, carrying out internal process audits & further developing operational KPIs. In addition to the above you will also project manage systems upgrades & new process implementations, take ownership of budget processes, engage with outsource partners & external stakeholders as well as managing & mentoring the 8 person planning team under your remit. Your Skills/Experience that we need : 3rd level degree qualified. 5+ years experience in a similar workforce planning/dialler manager role including previous people management experience. Strong knowledge & experience in using data analysis & reporting tools. Proven experience in project, change & systems management. Excellent ability to work across functions & with diverse management teams. Proven ability to work on your own initiative & deliver individual projects. The Offer : This permanent job is being offered with a salary of up to 70k depending on experience. In addition to this, there is also an excellent full benefits package as well as strong future career growth potential. How to Apply : If youre interested in applying or want to know more about this job 1st, contact Thomas Hogan in CPL Limerick in complete confidence on 061221701 or email your Cv to email@example.com. For a full list of open jobs, have a look at www.cpl.com.
9 days ago