Client Service Manager

COLLINS MCNICHOLAS RECRUITMENT

LIMERICK

Our client, a global financial services company has a requirement for an experienced CLIENT SERVICE MANAGER to join their team. You will be responsible for ensuring that all aspects of the service are maintained as per the Client agreements in relation to Transfer Agency. Responsibilities: Work with Operational Partners in producing daily/weekly/monthly deliverable control checklists. Managing a Team of Managers. Perform trend analysis, resolve exceptions, document issues and resolutions and communicate and escalate issues to management as appropriate. Maintain Client Service levels, for dedicated clients, by ensuring accurate delivery of information. Participates / leads client due diligence visits. Work with internal departments to evaluate and implement changes in proposed new regulations and to ensure that all current requirements are met. Requirements: Operational experience in a Transfer Agency role is desirable. Experience in a client-focused role is an advantage. People management and change management skills are desirable. For more information contact Claire Normoyle. (061) 512270. claire.normoyle@collinsmcnicholas.ie. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our consultants to discuss all the latest jobs!.

1530 days ago