Cache of job #13929469

Job Title

Front Office Manager

Employer

Astoria Partnership

Location

Limerick

Description

Front Office Manager- Limerick City Hotel. This role will involve leading, inspiring and motivating the front desk team as well as managing and co-ordinating front of house duties and administration. There is a strong emphasis on guest satisfaction within this role and this property prides itself providing a memorable experience for all guests. This position may suit an experienced Assistant Front Office Manager or Reception Supervisor seeking their first Front Office Manager role. Main Duties: " To be friendly and professional at all times and ensure guest satisfaction is a priority. " Communicate efficiently with both Reservations and Accommodation departments concerning special requirements, daily arrivals and VIPs. " To capitalize on room sales and upselling at every opportunity. " Rostering in line with forecasts and budgets. " Provide training, encourage development and motivate your department. " To have full knowledge of the hotel facilities and capabilities. " To deal with and follow up on complaints to the satisfaction of all parties. " To manage guest bills, paymaster accounts, deposits and lodgements and to liaise closely with the Accounts department regarding the same. " To ensure company policy and procedures are strictly adhered to. Ideal Candidate: " At least 2-5 years in Front Office Management experience in a 4/5* hotel. " Excellent communication skills & the ability to build a rapport with guests. " Knowledge of a Property Management System is essential i.e. Opera, Hotsoft, Guestline. " High levels of motivation and enthusiasm. " A natural attitude towards providing excellent quality service. " Good team player with a flexible and cooperative attitude. Salary - €30K DOE. Please apply in complete confidence with an up to date CV. Astoria Partnership are specialists in the field in recruiting for high class properties and senior roles in hospitality management & culinary operations. Visit our site www.astoriapartnership.com for further roles. INDHOSP. This job originally appeared on RecruitIreland.com.

Date Added

2054 days ago

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