Operations Supervisor - Call Centre

Collins Mcnicholas Recruitment

Limerick

Our client a leading company in the Limerick area is currently seeking an Operations Supervisor within their call centre to work out of hour shifts. Previous experience in supervising a team in an office or call centre environment is essential for this role. Key Responsibilities. Playing key role in the supervisory management team by managing the operations of the company on a shift basis. Ensuring effective delivery of their service offering. Ability to train and lead a team setting key KPI's. Ensuring the effectiveness of a quality assured service. Key Requirements. 3+ years experience in supervisory or managemnet role supervisinga team in a call centre or office environment(essential. Proficiency in all microsoft office suites. Willingness to work out of hours. Strong problem solving ability. An established trainer. Strong communication and interpersonal skills. This job originally appeared on RecruitIreland.com.

2225 days ago