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Employer Brightwater
Job Title IT Field Service Engineer

Field Service Engineer role based in the Munster Area


  • Support Printing Systems equipment and customers operating their business.
  • Install, maintain, and ensure a high standard of repair for company hardware products and systems at customer sites.
  • Uses diagnostic tools, service aids, and product schematics to troubleshoot and resolve equipment and system failures.
  • Uses the escalation process to inform Field Service Manager of unresolved issues, as well as, suggestions to improve equipment performance.
  • Manages parts inventory to comply with established operating standards.
  • Establishes and maintains face-to-face customer relations.
Qualifications and Skills:

  • 2-5 Years’ experience in Business Machine repair & maintenance
  • Knowledge of Ricoh products preferable but not essential
  • Excellent problem solving and trouble-shooting skills
  • Excellent communication skills with fluent spoken and written English
  • Ability to take ownership of issues and follow through to resolution
  • Must be team player with strong customer service focus and client facing skills
  • Full clean Driving Licence is essential

  • Employment includes competitive salary, company car, tools, laptop & phone.
  • Pension & Health Benefits (*applicable upon successful probation period)

This job originally appeared on
Location Limerick
Date Added 7 days ago
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